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FAQ

Where can I use the ShoeLove rotating brush and foam?

Our products are safe to use on all materials including leather, suede, nubuck, nylon, canvas, vinyl, rubber, cloth, etc.

NOTE: When cleaning premium leather, suede, nubuck, nylon, cotton mesh and other delicate materials, take extra care and be gentle. We highly recommend using our softer brush (white bristles). 

Is your foam formula safe?

Yes! Our products were created with safety as a top priority. ShoeLove doesn't contain any harsh chemicals or abrasives, is 98.3% natural, and is completely biodegradable. Not only is it safe to use on your prized shoes, it’s easy on the environment.

Will ShoeLove cause “yellowing” to occur on my sneakers?

Absolutely not! Our foam will actually reduce yellowing that has already occurred on sneakers.

How does ShoeLove clean and condition?

Stubborn stains such as oil, grease, dirt, grass, etc. are easily removed by the emulsification process. Natural oil, as a building block, provides a conditioning property after each cleaning.

How often should I use ShoeLove products?

We recommend using our products for everyday maintenance. You can quickly give your shoes a clean before leaving the house without leaving a mess behind.

What batteries does the brush use and are they included with your kit?

The brush uses 4 AA batteries that are not included in the kit. Our brush uses very little energy so batteries will last for a long time. Some of our customers have used them for over 6 months with daily use.

What is your return policy?

We offer refunds for up to 30 days. If you're not fully satisfied, send us back the whole kit within 30 days and we'll issue you a full refund of the purchase price (excluding shipping costs). *Please note that we do not provide return labels.

Contacting Us

By email: getshoelove@gmail.com

By mail: 9 Van Der Graaf Ct
Brampton ON L6T 5E5, Canada